📜 Terms and Services

📅 Last Updated: June 22, 2025

⚙️ 1. General

By accessing and using Go Frostek (https://gofrostek.com), you agree to these Terms and Services.
🔁 We may update these terms at any time without prior notice.

🛒 2. Products & Orders

All products are subject to availability.
✅ We strive for accuracy in our listings, but errors may occur.
🚫 We reserve the right to cancel orders if fraud or pricing errors are suspected.

💸 3. Pricing

All prices are listed in Nepalese Rupees (🇳🇵 NPR).
💹 Prices and offers are subject to change without notice.

💳 4. Payments

We accept:
🏦 Bank Transfers only
All orders must be paid in full before dispatch.

🚚 5. Shipping & Delivery

📦 We deliver nationwide across Nepal.
🕑 Orders are dispatched within 1–2 business days.
📍 Delivery times may vary depending on your location.

🔁 6. Returns & Refunds

We accept returns for the following:

• ❌ Defective items

• 📦 Damaged products

• 📦 Incorrect items received

🕒 Notify us within 3 days of receiving your order.
💰 Eligible refunds are processed within 7 business days.

🛠️ 7. Warranty

Some products include a limited warranty 🛡️ (e.g., 3-day replacement for all available products).
❗ Warranty does not cover misuse, physical damage and change of mind.

🙋 8. User Responsibilities

Please use our site responsibly 🙏.
🚫 Fraud, abuse, or copying content without permission is strictly prohibited.

⚠️ 9. Limitation of Liability

We are not liable for any indirect damages or losses arising from the use of our products or services.

🔒 10. Privacy

We respect your privacy 🛡️.
Please refer to our Privacy Policy to learn how we collect and use your data.

📬 11. Contact Us

If you have any questions or concerns:
📧 Email: frostek702@gmail.com
📍 Address: Itahari, Sunsari, Nepal